8e888 Privacy Policy — Your Information Is Our Responsibility

8e888 ("we", "us", "platform") is an online betting and casino platform operated for players in Bangladesh. We place the highest importance on the privacy and protection of our users' personal information. This Privacy Policy ("Policy") describes in detail what types of information we collect about you, why we collect it, how we use it, and under what circumstances it may be shared with third parties.

This policy applies to the 8e888.cam website, its mobile version, and all associated digital services. By registering on or continuing to use our platform, you acknowledge that you have read this policy and have accepted its terms. If you disagree with any part of this policy, please stop using the platform.

This privacy policy should be read together with our Terms and Conditions and Responsible Gaming policy, as these documents complement one another.

For the purpose of creating accounts and providing services on 8e888, we collect information in the following categories:

2.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — must be 21 years or older)
• Email address
• National ID (NID) or passport number (required for identity verification when needed)
• Username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, Upay — mobile number and transaction details
• Deposit and withdrawal history
• Account balance and bonus status

2.3 Technical and Usage Information

• IP address and device type
• Browser and operating system information
• Login time and session duration on the site
• Which pages were visited and which games were played
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

• Records of conversations with the support team via live chat or email
• Details of complaints or requests

8e888 uses your personal information only for legitimate and specific purposes. We never use your information unnecessarily under any circumstances.

8e888 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Financial information required to complete transactions through local payment methods such as bKash, Nagad, Rocket, and Upay is transmitted to the relevant payment processor. This information is used to the minimum extent necessary and solely for the purpose of completing the transaction.

4.2 Technology Partners

Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe) receive only the information necessary to operate the games. These partners are contractually bound to comply with our privacy standards.

4.3 Legal Obligations

We may be legally required to provide information to authorities in response to a court order, government directive, or legitimate investigation. In such cases we will make every effort to notify you in advance where possible, unless prohibited by law.

4.4 Fraud Prevention

Information necessary to prevent fraud, money laundering, or other illegal activities may be shared with the relevant agencies.

8e888 uses industry-standard technology to protect your information. Our security measures include:

• SSL Encryption (SSL/TLS): All data exchanged between your browser and our servers is fully encrypted.
• Password Hashing: Your password is never stored in plain form — only a cryptographic hash is kept.
• Two-Factor Authentication (2FA): Two-step verification is available to enhance account security.
• Firewall and Intrusion Detection: Our systems are monitored 24 hours a day.
• Access Controls: Only authorised staff can access specific user data.
• Regular Security Audits: The security of our platform is tested on a regular basis.

While we strive to ensure the highest level of security, no digital system is 100% impenetrable. However, if a security breach occurs, we will notify affected users as quickly as possible.

8e888 uses cookies and similar technologies to keep the platform running smoothly. Cookies are small text files stored in your browser.

6.1 Essential Cookies

The platform cannot function properly without these cookies. They are used to maintain login sessions, carry out security checks, and protect forms.

6.2 Functional Cookies

These cookies are used to remember your preferences (such as language and page settings) and to provide a personalised experience.

6.3 Analytical Cookies

These cookies are used to generate anonymous statistics that help us improve our services. It is not possible to directly identify any individual from this data.

You can control cookies at any time by changing your browser settings. However, disabling essential cookies may affect some functionality of the platform.

8e888 retains your information only for as long as it is necessary and legally permitted:

• Active Accounts: All information is retained while the account remains active.
• After Account Closure: Financial transaction records are retained for a minimum of five years, and identity information is retained as required by law.
• Log Data: Technical logs are generally deleted after 90 days.
• Support Conversations: Retained for 2 years from the date the case is resolved.

Once the defined retention period has ended, we arrange to securely and permanently delete your information.

As a user of 8e888, you have the following rights over your own information:

8.1 Right of Access

You can request at any time to know what information we hold about you. We will provide the information within 30 days of receiving your request.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. Contact our support team and we will fix it as quickly as possible.

8.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, we are legally required to retain some information for a defined period due to legal obligations.

8.4 Right to Object to Processing

You can object at any time to your information being used for marketing purposes. We will stop that processing immediately.

8.5 Right to Close Your Account

You can close your account at any time. To do so, email [email protected] or contact us via live chat.

To exercise these rights, contact our support team. We will make every effort to respond to all valid requests as quickly as possible.

8e888 is a platform exclusively for adults (21 years of age or older). We never knowingly collect personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that a minor has registered, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please notify us immediately at [email protected].

Using the 8e888 platform may sometimes take you to third-party payment portals or game environments. These third-party services have their own privacy policies, and responsibility for how your information is handled within those services lies with the relevant organisation.

We advise you to read the privacy policy of any third-party service before using it. 8e888 is not responsible for the actions of third parties.

8e888's servers and data storage may be operated through international technology service providers. This means your information may be processed outside Bangladesh.

We ensure that any international transfer of data is carried out under appropriate safeguards and that information is handled in accordance with the standards of this privacy policy.

8e888 reserves the right to amend this privacy policy as needed. For any significant changes we will:

• Post a prominent notice on the website
• Attempt to notify registered users by email
• Update the "Last Updated" date at the top of the page

Continuing to use the platform after changes have been made means you have accepted the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team provides service in Bengali 24/7.